What is included in this package?
As part of the service we have been diagnosing and repairing PCs at the customer site, and in the case serious hardware failure - in the service. We try to shorten the time of failure of the computer workstation, establishing contractual response times on the application level hour, and if the possibility of remote diagnosis or solve the problem - even long minute. We have a professional service technician, who are ambitious will approach to the problem and provide immediate support.
In addition, Our company has been carrying out analyzes functioning systems for equipment. It is known that earlier or later, even the best equipment will fail. There is a relationship between the quality of purchased equipment and its failure rate, but Unfortunately, even using the most reliable equipment is not we are uncertain whether the failure is definitely not occur. It is certain while one - the ubiquitous rights Murphy failure this happens at the moment in which it will be the least desirable. It is therefore time to time to look at the infrastructure and achieve its expansion. Sometimes the extension is necessary due to progressive slow-down of equipment - who can not cope with changing applications and increasing information overload for processing. You can whereupon think about replacing components, such as to ensure an optimal level of performance or to exchange position in a term. Here the game enters the next block - hardware replacement policy.
On certain things you can not save up. Modern machine park is a guarantee of reliability and speed of the system. Present it can, by analogy, the former work dalekopisie in relation to work on a computer running office and with constant access to the internet. Technology works for the company's future - posiłkując this motive should prepare in advance a regular schedule for replacement of the obsolete computer units. Of course the number of computers under exchange will vary depending on the capabilities of the company and its needs, However, awareness of the status of computers allows look at potential problem in a broader perspective and properly locate it possessed the budget.
Due to rapidly changing technologies and market realities, often need to change the configuration of the unit computer. It can be a simple reconfiguration of operating programs or system (update), or a more complex operation to install a new operating system or the components and services. Computers due to their complexity also happen to failure. In most cases helps IT services, that after finding the problem quickly can deal with unlocking service password, database, file, printer, etc. It is worth mentioning that after preparing the work environment, most simple applications can be performed remotely, so that the problem is solved by almost hand.
Small package is a solution provided for small businesses, where the infrastructure is not as developed as in the case of large firms. By opting for this solution we provide primary care informatics involving the current use of information company. Offer applies to companies with up to 10 workstations and up to 1 server to handle. The Our offer includes ensuring m.in is to make your IT infrastructure was in good condition. to state computers to have legal and current software. To this end, we conduct hardware and software inventory of each workstation. finally present a report showing detailed information about the condition of the equipment and the policy of its modernization. In the event of a hardware failure diagnose the cause fault. SMALL PACKAGE provides a response time of 12 working hours. In addition, we also provide 5 hours of computer science at the disposal of the company. This time can be better used on things that are not covered by the package, eg tutorials, training.
Business package is the solution provided for medium-sized enterprises, which infrasturyktura Informatics does not exceed 20 computers and 2 servers operating. Deciding on a solution to provide care information technology at a high level. Business package is an extension of the Small, and therefore computer service includes products that associated with the package Small extended with additional functionality. BUSINESS PACKAGE provides a response time of 10 working hours. In addition, the We also provide 10 hours of computer science at the disposal of the company. The offer also includes a package BUSINESS telecommuting, which allows niezłoczne intervene. If your company does not have the equipment and software enabling remote working this package guarantees its installation.
LARGE package is the solution of larger enterprises, Offer applies to companies with more than 20 computer workstations, several server controls and extensive infrastructure. LARGE package brings together an offer package and package SMALL BUSINESS extended by an additional funckjonalności. We offer a virtually unlimited expansion capabilities in the IT area, without having to hire another specialist. We also provide consultancy in the field of infrastructure development. Contractual response time to the client application up to 6 hours. This period is conditioned on the availability of technicians, in connection However, in case of packet LARGE, which is operated in the first the actual order of the waiting time is normally up to 2 hours. This package is ideal for those companies for which it is important to business continuity.